{"id":778,"date":"2017-02-09T08:00:13","date_gmt":"2017-02-09T08:00:13","guid":{"rendered":"http:\/\/dummy.xtemos.com\/basel\/vers\/?page_id=778"},"modified":"2020-06-21T09:02:15","modified_gmt":"2020-06-21T09:02:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/baitory.com\/tr\/faqs\/","title":{"rendered":"S\u0131k Sorulan Sorular"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid vc_custom_1451149853822\"><div class=\"wpb_column vc_column_container vc_col-sm-7\"><div class=\"vc_column-inner vc_custom_1434813322976\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-tabs vc_tta-color-white vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-1 vc_tta-o-no-fill vc_tta-tabs-position-top vc_tta-controls-align-left\"><div class=\"vc_tta-tabs-container\"><ul class=\"vc_tta-tabs-list\"><li class=\"vc_tta-tab vc_active\" data-vc-tab><a href=\"#Shipping-Orders-FAQ\" data-vc-tabs data-vc-container=\".vc_tta\"><span class=\"vc_tta-title-text\">Shipping &amp; Orders<\/span><\/a><\/li><li class=\"vc_tta-tab\" data-vc-tab><a href=\"#Account-FAQ\" data-vc-tabs data-vc-container=\".vc_tta\"><span class=\"vc_tta-title-text\">Hesap<\/span><\/a><\/li><li class=\"vc_tta-tab\" data-vc-tab><a href=\"#Security-FAQ\" data-vc-tabs data-vc-container=\".vc_tta\"><span class=\"vc_tta-title-text\">Security<\/span><\/a><\/li><li class=\"vc_tta-tab\" data-vc-tab><a href=\"#Payment-FAQ\" data-vc-tabs data-vc-container=\".vc_tta\"><span class=\"vc_tta-title-text\">Payment<\/span><\/a><\/li><\/ul><\/div><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"Shipping-Orders-FAQ\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#Shipping-Orders-FAQ\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Shipping &amp; Orders<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\"><div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>How long will it take to receive my order?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Once you place your order, please allow 1-3\u00a0business days for processing orders. After this, 10-30 business days for\u00a0delivery<\/p>\n<\/div>\n<\/div>\n<div id=\"1434812694689-279629f1-f672\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Do we get a tracking number after we order?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Yes! All orders include tracking. It will automatically be sent to your email you provide us with. Please follow our above question to see when they will be shipped out.<\/p>\n<\/div>\n<\/div>\n<div id=\"1484181329635-150b6a52-63bf\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Will you email me when my order is shipped out?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>You will get a confirmation email when you have placed your order, and\u00a0another when your order is on it&#8217;s way!<\/p>\n<\/div>\n<\/div>\n<div id=\"1434812695225-e62bbed3-effc\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Can I cancel or change my order?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>You have 12 hour to cancel your order once it has been placed. All orders are handmade once you order, so it is unlikely for us to cancel\/change an order, but in some cases, we can. So please make sure you spend some time browsing and order the correct items that you want! Just email us and we will be sure to help you out.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Where are my items coming from ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Our primary warehouse is in America, but most\u00a0of our\u00a0specialty items are located in other countries such as the\u00a0USA, Canada, Mexico, Eastern Europe, China and Singapore<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Can I refund or exchange my order?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Refunds are only permissible if the product is defective on arrival. You have 24 hours from the time you receive the package to file for a refund due to damaged merchandise.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Taxes &amp; Duties<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>We are not responsible for international taxes, duties or customs fees, that is the sole responsibility of the customer. In the event of a return\u00a0or exchange, duties and shipping fees will not be refunded.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Why didn&#039;t my order come together in just one package?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>We ship your orders from various international warehouses (USA, Canada, Mexico, Eastern Europe, China and Singapore). Our inventory is distributed over multiple fulfilment centers around the world so you could receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don&#8217;t panic if you don&#8217;t receive all of your items at once as the others are on the way. If you do not receive all your purchase within 5 weeks, please contact us to look into your shipment or refund your payments.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Do you ship internationally?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Yes, we are shipping to most countries worldwide.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Why hasn&#039;t my package arrived yet?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p style=\"font-weight: 300;\">Most international orders are received within two weeks or so, but sometimes a shipment can take much longer to arrive due to local customs, post office or international duties offices, all of which are out of our control once the package is en route to you. Please allow up to 8 weeks for your order to arrive. We&#8217;d recommend checking in with your local post office to see if the package is held up there for any reason as well. If there is still no progress with your order after this amount of time, please contact us and we will be happy to work out the steps for a reshipment. If your package is returned to us for any reason, we will notify you by email.<\/p>\n<p style=\"font-weight: 300;\">30 Day Money Back Guarantee<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"Account-FAQ\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#Account-FAQ\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Hesap<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\"><div id=\"1484155474955-a93fa59b-0c2f\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Why do I need an account?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>You can purchase on our website as a guest. However, it&#8217;s always advisable to have an account for your shopping.<\/p>\n<p>It allows you to:<\/p>\n<p>Check the status of your current order and the order history;<\/p>\n<p>Contact Customer Service for general assistance;<\/p>\n<p>Check your shipping and payment information;<\/p>\n<p>Add an item to \u201cMy cart\u201d so that you can purchase it in the future.<\/p>\n<p>Manage your coupons<\/p>\n<p>It is convenient for a registered member to make orders and access some features of the Website. Please register with updated personal information including your name, address, and a valid email address, and please ensure the information provided is accurate and up to date.<\/p>\n<\/div>\n<\/div>\n<div id=\"1484155474989-c0e992b2-78cc\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>What should I do if I forgot my password?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>In case if you have forgotten your password, simply click on \u201cForgot my password\u201d, and enter your email account. The automated system will send you an email immediately. Follow the instruction and you could reset your password.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"Security-FAQ\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#Security-FAQ\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Security<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\"><div id=\"1434812718348-9e8e0d41-a38d\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Is ordering online secure?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.<\/p>\n<\/div>\n<\/div>\n<div  class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Is it safe to use my credit card on your website?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p style=\"font-weight: 300;\">Yes. To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256.<\/p>\n<p style=\"font-weight: 300;\">To make you more secure and to give you an idea of how our business is going, we have received thousands of orders via credit card gateway.<\/p>\n<\/div>\n<\/div>\n<div id=\"1434812718938-dc7476ad-88fc\" class=\"vc_toggle vc_toggle_arrow vc_toggle_color_grey vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>Is my personal information kept privite?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>Yes. Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"Payment-FAQ\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#Payment-FAQ\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Payment<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\"><div  class=\"vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md\">\n\t<div class=\"vc_toggle_title\"><h4>What are your payment options?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div>\n\t<div class=\"vc_toggle_content\"><p>We accept payments from all the credit card types (Visa, Mastercard, Maestro, Amex, Discover, JCB, Diners Club)<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-5 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1450202410260\"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f175-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"175\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/tr\/wp-json\/wp\/v2\/pages\/778#wpcf7-f175-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/tr\/wp-json\/wp\/v2\/pages\/778#wpcf7-f175-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"175\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f175-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span style=\"color:#383838; font-size:18px; font-weight:bold;\">Ask a Question<\/span>\n<\/p>\n<p><label>Name <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label>Your Email <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><label>Your Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-primary btn\" type=\"submit\" value=\"ASK A QUESTION\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"tr\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Shipping &amp; OrdersAccountSecurityPaymentShipping &amp; Orders How long will it take to receive my order? Once you place your order, please","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-778","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ&#039;s - baitory.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/baitory.com\/tr\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ&#039;s - baitory.com\" \/>\n<meta property=\"og:url\" content=\"https:\/\/baitory.com\/tr\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"baitory.com\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-21T09:02:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 dakika\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/baitory.com\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/baitory.com\\\/faqs\\\/\",\"name\":\"FAQ's - baitory.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/baitory.com\\\/#website\"},\"datePublished\":\"2017-02-09T08:00:13+00:00\",\"dateModified\":\"2020-06-21T09:02:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/baitory.com\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"tr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/baitory.com\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/baitory.com\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/baitory.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ&#8217;s\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/baitory.com\\\/#website\",\"url\":\"https:\\\/\\\/baitory.com\\\/\",\"name\":\"baitory.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/baitory.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"tr\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ's - baitory.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/baitory.com\/tr\/faqs\/","og_locale":"tr_TR","og_type":"article","og_title":"FAQ's - baitory.com","og_url":"https:\/\/baitory.com\/tr\/faqs\/","og_site_name":"baitory.com","article_modified_time":"2020-06-21T09:02:15+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tahmini okuma s\u00fcresi":"6 dakika"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/baitory.com\/faqs\/","url":"https:\/\/baitory.com\/faqs\/","name":"FAQ's - baitory.com","isPartOf":{"@id":"https:\/\/baitory.com\/#website"},"datePublished":"2017-02-09T08:00:13+00:00","dateModified":"2020-06-21T09:02:15+00:00","breadcrumb":{"@id":"https:\/\/baitory.com\/faqs\/#breadcrumb"},"inLanguage":"tr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/baitory.com\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/baitory.com\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/baitory.com\/"},{"@type":"ListItem","position":2,"name":"FAQ&#8217;s"}]},{"@type":"WebSite","@id":"https:\/\/baitory.com\/#website","url":"https:\/\/baitory.com\/","name":"baitory.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/baitory.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"tr"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/pages\/778","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/comments?post=778"}],"version-history":[{"count":1,"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/pages\/778\/revisions"}],"predecessor-version":[{"id":2975,"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/pages\/778\/revisions\/2975"}],"wp:attachment":[{"href":"https:\/\/baitory.com\/tr\/wp-json\/wp\/v2\/media?parent=778"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}